survey | Mass Rapid Transit Authority of Thailand

Vision of MRTA Elevate urbanization within the transportation network and create innovation for a sustainable future

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Satisfaction Survey

Dear User

The Mass Rapid Transit Authority of Thailand (MRTA) would like to ask for your cooperation in expressing your satisfaction from the use of the MRTA website, including accepting your opinions, suggestions, and comments by answering the questionnaire below. for information to improve the website to meet the needs of service users and for the greatest benefit of the public further

1. Purpose of visiting the website

to follow up on operations of the MRTA

To follow the news information of the MRTA.

to learn about the organization and various projects of the MRTA

to find information about fares and providing parking at various stations

Other

2. Level of satisfaction with the website

รายการ	ดีมาก	ดี	ปานกลาง	น้อย	น้อยมาก
1. There is a division / classification, easy to find.
2. There is enough information to meet the needs.
3. There is a beautiful, suitable, interesting pattern.
4. It is fast to open various web pages.
5. Up-to-date information on current events

3. Would you like to receive news and information from the MRTA?

Need

Do not need

What information would you like to receive?

such as the progress of the electric train project Publication Procurement Announcement (Please specify the information you need and in descending order of what you want.) 1. ข่าวสารเรื่อง 2. ข่าวสารเรื่อง 3. ข่าวสารเรื่อง 4. ข่าวสารเรื่อง 5. ข่าวสารเรื่อง

4. Would you like MRTA to add more ways to disseminate information?

Need

Do not need

What do you want the MRTA to increase the method of disseminating information as much as possible.

Please prioritize the methods given, with number 1 denoting the most preferred publishing method.

รายการ	1	2	3	4	5	6	7	8	9	10	11	12	13	14
1. Social networks เช่น facebook,twitter,line
2. Billboard
3. Brochures/Leaflets
4. Mobile application
5. radio media
6. placard
7. Media personalities such as colleagues, neighbors
8. community meeting
9. Annual report/CSR report
10. MRTA website
11. SMS
12. newspaper
13. television media
14. Email

5. Other suggestions

Other feedback

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